OUR CAREGIVING TEAM

Lorna-Beukema

Lorna B., PT, Owner/Administrator
Lorna Beukema has lived and worked in the Bay Area for more than 30 years. As a Licensed Physical Therapist, Lorna started her home health career at Stanford Hospital working in a variety of capacities including direct patient care, management and administration. In 2001, Lorna founded Nursing & Rehab At Home (a Medicare certified home health agency) who now employs more than 50 nurses, therapists and support staff, serving San Mateo, Santa Clara and San Francisco Counties. In 2010, Lorna founded Agility Health (a licensed private duty home health agency) now provides continuous medical and non-medical care to private pay patients in their homes. Lorna serves as Treasurer of the Bay Area Directors Forum, acting as a continued leader in the home health community and is an active participant in APTA (American Physical Therapy Association), CAHSAH (California Association for Health Services at Home), NAHC (National Association for Home Care and Hospice), and PDHCA (Private Duty Home Care Association).

Pam-Conlon

Pam S., RN CRRN, Director of Client Services
Pam’s passion is rehabilitation. A visionary leader with more than 25 years of rehabilitation nursing experience, Pam started her career at Mills-Peninsula Health Services as an RN and worked for over 24 years within the hospital. As Director of Rehabilitation, she helped Mills to achieve the Top 100 Hospital’s status as their Director of Rehabilitation, overseeing the acute rehab inpatient unit and all inpatient and outpatient rehabilitation programs. Pam brought her experience and strong team leader skills to the newly opened Acute Rehab Unit at El Camino Hospital Los Gatos as their Assistant Clinical Manager where she hired a full time nursing staff and tripled the average daily census before joining Agility Health in December, 2012 as the Director of Client Services.
At Agility Health, Pam’s responsibilities include overseeing the daily operations of the agency and staff as well as working with clients in a Care Management role. Her strong neurologic (especially stroke and brain injury) and orthopedic experience is particularly helpful for clients returning home after a hospitalization or needing help navigating the complicated health care continuum. Pam works closely with senior advocates in Santa Clara County and the City of Mountain View, advising City Council as Chair of the Mountain View Senior Advisory Committee and Appointed Board Member to Source Wise Advisory Board (formerly Silicon Valley Council on Aging). Pam is a native 5th generation San Franciscan and lives in Mountain View with her husband and three college age sons. She enjoys hiking in the California foothills and writing poetry.

Estela Lao

Estela, Office Coordinator
Estela has lived and worked in the Bay Area for over 20 years. Her career in healthcare began at the young age of 18, when she started working for her mother who owned 3 Residential Care Facilities for the Elderly (RCFEs). By the age of 21, she was a Co-Administrator and Co-Licensee of 2 of those RCFEs. In the course of 10 years that Estela worked in their family business, she was responsible for the overall management and daily operations of the two facilities. This included hands on care to the elderly clients and doing everything she could to ensure their clients were provided the best possible care specific to each of their healthcare needs. After a decade of working in the family business, she decided it was time for a change. With her healthcare background, she knew she wanted to remain in the industry. Consequently, for the next 13 years she had the privilege to work in both skilled and non-skilled home health care organizations. She started her career as a Staffing Coordinator, which eventually led to other positions of Payroll Specialist, Human Resources Assistant and Intake Coordinator. In late 2014, Estela joined the Agility Health team as an Office Coordinator. Her primary job duties include maintenance of client's medical records, providing assistance to the Human Resources department as well as being assigned various "special projects" when the need arises.

Glenda of Agility Health Glenda, Human Resources Manager
Glenda Cerne recently relocated from Ohio to the Bay Area after a 30-year career in Human Resources, working for a K-12 School District in University Heights, Ohio. Her background includes supervision of Human Resources staff in areas of application services, hiring and assignment of staff in HR/payroll systems, employee contracts, substitute services, state reports, and maintenance of all staff credentials, filing, and coordination with payroll and benefits and all personnel file systems. Glenda’s responsibilities with Agility Health include overseeing all areas of Human Resources, Payroll and Accounts Payable.

Shelby Smith, Billing and Payroll Resource Coordinator at Agility Health

Shelby, Billing and Payroll Resource Coordinator
Shelby was born and raised in the Bay area and joined Agility Health’s sister company, Nursing & Rehab at home in December of 2010. Over the past 6 years, Shelby has played a key role in the Human Resource, Payroll and Accounts Receivable departments. Shelby recently transitioned to Agility Health as the Billing & Payroll Resource Coordinator where she works closely with both clients and staff. On the weekends, Shelby likes to keep busy and spends her time as a server and bartender at a local restaurant, as well as spending time with her friends and family. Shelby has a love for the outdoors and enjoys reading.

Brianna Wurz, Staffing Coordinator at Agility Health

Brianna, Staffing Coordinator
Brianna was born and raised in San Francisco, CA and joined Agility Health in February 2016. This is her first position in the medical field and she is very excited for many more years to come! She thrives in a learning environment and aspires to someday be a Human Relations Manager. Brianna’s primary responsibility at Agility Health is the staffing of our Personal Care Attendants, as well as answering the phones and providing exceptional customer services. Brianna has a very bubbly personality and loves to smile. During her free time, she enjoys spending time with her boyfriend, and going to the beach. Some of her favorite things are dancing, the San Francisco Giants, and anything that has to do with Disney!

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